Telecommunications Specialist

Houston, TX 77002

Posted: 07/27/2020 Industry: IT Technical Pay Rate: $25/hour

Job Description

City of Houston has an immediate position for a TELECOMMUNICATIONS SPECIALIST


Job description:  Work within HPD’s Technology Services Department. 

  • Provide technical support to users on appropriate/optimal use of system’s features
  • Executes software changes through remote terminal to relocate or modify phones for different sites within the City
  • Visits customer sites to deliver educational and information presentations on system
  • Coordinates installations/repairs of existing equipment with vendors
  • Manages operation of PBX locations to ensure system performance
  • Coordinates installations/repairs of existing equipment with vendors
  • Manages operations of PBX locations to ensure system performance
  • Coordinates work requests with department coordinators
  • Initiates and follows-up on vendor orders (equipment repairs/procurement) to resolve product issues and ensure continuous production 

Hours: Monday thru Friday 8am to 5pm

Must be willing to work hours outside traditional work schedule to include overtime. Must be willing to work weekends. Must be willing to work after hours. Remote work IS NOT offered for these positions. MUST BE ABLE TO START IMMEDIATELY 

Job Requirements

Experience/Education required:  Requires a Bachelor’s degree in Computer Science, Business Administration in a related OR 4 years of skilled telecommunications experience may be substituted for education requirement.  Experience in telecommunications is a must including experience conducting needs evaluations, solution recommendations and installation coordination.

Must be able to pass a pre-employment background check and drug screen prior to starting the position.  Extensive criminal background check will be conducted due to the nature of the position and employment with Houston’s Police Department

Meet Your Recruiter

Laura Bowen, CTS

Laura has over twenty years of experience in the recruiting and staffing industry. An integral part of creating and developing ExecuTeam’s Healthcare division, Team1Medical, Laura became President in 2013. Her collaborative approach creates long lasting professional relationships while providing the highest level of service to clients. With a Bachelor’s degree from the University of Houston, Laura still remains active with alumni functions. Laura has served ten consecutive years on the executive board of HAAPC – Houston Area Association of Personnel Consultants including two years as President.

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