Senior Claims Coordinator [Workers Comp]

Houston, TX 77002

Posted: 07/31/2020 Industry: Accounting / Finance Pay Rate: $26/hour

Job Description

City of Houston has an immediate position for a SENIOR CLAIMS COORDINATOR


Job description:  Work within the City of Houston’s Human Resources Department 

  • Serves in a lead capacity, providing training and assistance to Claims Coordinators
  • Investigates complex automobile, general liability, contract, and workers' compensation claims in accordance with accepted standards to determine legal responsibility
  • Determines medical expenses, property damage and other allowable expenses of the claim
  • Evaluates claims for settlement purposes, and concludes the claims in accordance with good settlement practices
  • Monitors and reviews claims to determine status
  • Ensures that complaints and/or concerns are appropriately handled
  • Performs special studies and other investigative related work as assigned 
  • Responds to correspondence and inquiries from claimants, witnesses, attorneys, and others
  • May make field investigations of automobile, general liability, contract, and workers' compensation claims involving cases against the City of Houston. Evaluates and reports investigative findings
  • May make field investigations of complex subrogation claims involving damage to City of Houston property and health subrogation claims. 
  • Evaluates and reports investigative findings
  • May identify and locate witnesses and obtain statements
  • May take photographs and measurements of accident scenes, prepare sketches of physical surroundings
  • May train field personnel regarding requirements of workers' compensation reporting and apprise field personnel of any changes in workers' compensation laws.

Job Requirements

Experience/Education required:  Requires a Bachelor’s degree with a Texas Department of Insurance Adjustor’s Type 3 license. 3 years of experience in automobile, general liability, contract and/or workers’ compensation claims evaluation or related field is required.

Meet Your Recruiter

Laura Bowen, CTS

Laura has over twenty years of experience in the recruiting and staffing industry. An integral part of creating and developing ExecuTeam’s Healthcare division, Team1Medical, Laura became President in 2013. Her collaborative approach creates long lasting professional relationships while providing the highest level of service to clients. With a Bachelor’s degree from the University of Houston, Laura still remains active with alumni functions. Laura has served ten consecutive years on the executive board of HAAPC – Houston Area Association of Personnel Consultants including two years as President.

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