Interfaces with customers to handle service inquiries, problems and customer complaints in a store front environment. Performs general clerical duties. Requires at least 2 year face to face customer service and should be able to type 25 WPM. Good customer service skills and good verbal customer service skills with good attitude. Must have the ability to handle multiple tasks and have experience in computer operations and basic office skills (filing, processing change forms, and good organizational skills). Must be high school graduate or equivalent. MUST BE FLEXIBLE to work a 5 day work week during these times: Monday through Saturday - 7:30 A.M. - 6:00 P.M. Bilingual (Spanish, Vietnamese or Chinese) is highly preferred. Position located in Pasadena area.