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Customer Service Representative II

Houston, TX 77017

Posted: 02/02/2023 Industry: Clerical/Office Job Number: AW3293721212 Pay Rate: 18.61

Job Description

Customer Service Representative II
Zip Code: Houston, TX 77017 | LocationPark Place Area
Employment TypeTemporary | Workplace Type: On-site
Schedule: Monday through Friday, 7 am – 4 pm | Salary: $18 an hour
Client Company: City of Houston’s Public Works and Engineering Department
Do you have experience working in Customer Service Role? The City of Houston and ExecuTeam are partnering up and looking to fill a Customer Service Representative II. The Customer Service Representative II position will be responsible to print out invoices, answering incoming emails and phone calls to direct to appropriate personnel, and creating project numbers for remodeling and new construction of commercial and residential buildings. If you possess the talent to utilize your exceptional customer service skills and want to aid our community, apply today! 
Customer Service Representative II’s Responsibilities
  • Schedule contractor inspections
  • Review permits past 180 days to be sent to the field for completion
  • Operate desktop computer with Microsoft Office Programs
  • Research and review accounts gather information, and request investigations
  • Maintain and monitor various records and reports
  • Collect and balance daily revenue from the sale of permits, receipts, or license fees
Customer Service Representative II’s Qualifications
  • High School Diploma or GED required
  • A minimum of 2 years of administrative or customer service-related experience are required
  • Must be knowledgeable with Microsoft Excel and working with the community
  • Must have a valid Texas Driver’s License
  • Must be able to pass pre-employment drug screening and criminal background check
Company Culture & Perks
  • Work Schedule of Monday – Friday, 7 am to 4 pm 
  • Opportunity to develop your skills and gain more experience
  • As part of the onboarding process, your immunization records will be verified, and immunizations will be administered for any outdated boosters on your first day of employment.
  • During your employment with ExecuTeam Staffing, you can enroll in our benefits program, including medical (3 plans to choose from), dental, disability, critical illness, life, vision, accident, and behavioral health insurance. Additional benefits include 401K, direct deposit, and our referral bonus program!
Salary: $18 an hour
If you love the community you live in and want to provide aid for others in your community, apply today! 

Why ExecuTeam?
With ExecuTeam Staffing, you are never just a resume. We have been proud to be Houston’s leading employment agency for over 30 years, acting as the trusted partner in your success. We offer Direct Hire, Temp-to-hire, and Temporary positions to allow you to choose the opportunities that best fit your needs. Whether you are seeking career advancement or are a recent graduate, our team will give you the respect, care, and attention you deserve. View more open positions at
ExecuTeam is an affiliate of The Reserves Network, a family-owned and veteran-founded company. Since 1987, we have been a trusted partner to employers and job seekers in various industries and positions. As an equal-opportunity employer, we value our employees and foster an environment of respect, integrity, and trust in every aspect of employment. However you identify and whatever your background, we encourage you to apply today. 

Meet Your Recruiter

Alethea White
Client Specialist

Alethea joined ExecuTeam in 2020 just before the pandemic hit. She has since been essential in supporting community wellness and helping people get back to work. With her 15+ years of experience in human resources and staffing, Alethea specializes in staffing public sector roles, including wellness screeners, testing site coordinators, contact tracers, epidemiologists and much more. She embodies ExecuTeam’s core values daily, and she is a great listener, proactive thinker, and extremely hard worker.

In her free time, Alethea cherishes time with her family and strategically shops the Bath & Body Works Semi-Annual sales.

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