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Contributions & Eligibility Collections Specialist

Chicago, IL 60608

Posted: 01/30/2023 Industry: Clerical/Office Job Number: VE3863581212 Pay Rate: 20.00

Job Description

Contributions & Eligibility Collections Specialist 
Zip Code: Chicago, IL  60608 | Location: Downtown Area
Employment TypeTemp-To-Hire Workplace Type: Hybrid
Schedule: Monday – Friday, 8:00 am – 5:00 pm | Salary: $20.00 an hour
union healthcare organization is seeking a Contributions & Eligibility Collections Specialist to join their team. Be a part of a company that provides the highest quality of health and retirement benefits at a great cost. Communicate with internal and external stakeholders by providing excellent customer service. You will be responsible for supporting the work of the C&E team with oversight from the Contribution and Eligibility Manager and the C&E Team Lead. If you are looking for a company that invests in their employee's career development, this position is for you.
Contributions & Eligibility Collections Specialist’s Responsibilities
  • Generate and distribute delinquency and discrepancy letters and late fee notices
  • Educate employers regarding collection policies and procedures
  • Assist with maintenance of paper and electronic files related to audit documentation and progress
  • Identify and track delinquent payment statuses and pursue collections
  • Update member hours based on audit findings in the benefits administration system 
  • Supporting C&E collection efforts by coordinating the activity related to the Nursing Home (NH) and Home Care (HC) 5-year Payroll Audit cycles, including updating the NH Payroll Audit Status Log, processing demand and dispute letters, and performing the required data entry for payroll audit findings
  • Review and analyze various accounts receivable reports and generate reports detailing audit findings.
  • Serve as back-up for the Employer Relations Specialist as it relates to delinquency follow-up and generating quality assurance letters
  • Collaborate with the other C&E team members to scan, image, organize and maintain documents, adhering to the organization's document lifecycle procedures, and archive or destroy inactive records in accordance with the document retention policy 
  • Assist in the formulation of internal controls and policies
  • Attend and participate in various meetings, including monthly All Staff meetings, department meetings, training sessions, task force or committee meetings, and other meetings as deemed appropriate to share, discuss, and solution for question or error trends, as well as identify potential process improvements
  • Create one-on-one (1:1) agendas with the Contribution and Eligibility Manager using the Purpose, Outcome and Process (POP) Model and thorough notes must be kept for each meeting
  • Handle Financial Information, Personal Identifiable Information (PII) and Protected Health Information (PHI) for our members and stakeholders. You will be responsible and accountable for maintaining the confidentiality, integrity, and availability of all PII, PHI and Financial Information. Report any suspected HIPAA violation or breach to our HIPAA Privacy and Security Officer.
Contributions & Eligibility Collections Specialist’s Qualifications
  • Bachelor’s degree in accounting or business-related field preferred
  • Three to Five (3-5) years of prior experience in collections or other business activity 
  • Excellent interpersonal skills at all levels of business, including effectively communicating with peers, leads, managers, executives, and external partners  
  • Strong analytical and critical thinking skills 
  • Strong accountability and the ability to manage up and laterally and work cooperatively with all levels of staff
  • Must be well organized and detail oriented with demonstrated effective time-management 
  • Must have the ability to work independently and within a team environment 
  • Strong accountability, with the ability to manage up laterally and work cooperatively  
  • Ability to meet deadlines 
  • Exercises clear and concise judgment 
  • Ability and willingness to assist in special projects and handle multiple tasks
  • Knowledge of the Fund’s benefit administration system (HPS or basys
  • Experience with project management software, such as Smartsheet 
  • Experience working in a remote environment
  • Experience with virtual conference software (Teams and Zoom) 
  • Internal and external awareness of social movements, labor movements, and political issues that impact the work and the organization
Company Culture & Perks
  • Comprehensive health benefits (medical, dental, and vision), generous holidays, PTO, and pension retirement plan when hired full-time by the client
  • Hybrid work environment with strict protocols in place for COVID safety and security in the office
  • Easy access from the orange line with a 5-minute walk or bus stop located on the same block
  • Company rewards and recognizes hard work and offers continuing education opportunities
  • During your employment with ExecuTeam Staffing, you are eligible to enroll in our benefits program including medical (3 plans to choose from), dental, disability, critical illness, life, vision, accident and behavioral health insurance.  Additional benefits including 401K, direct deposit and our referral bonus program!
Salary: $20.00 an hour
If you have a passion for helping people get a lifetime of quality healthcare, apply today!
Why ExecuTeam?
ExecuTeam Staffing puts talented people to work at many of Chicagoland's leading employers. As one of the top staffing agencies in Chicago, we specialize in placing qualified candidates into rewarding new career opportunities in their field. We offer Direct Hire, Temp-to-hire, and Temporary positions to allow you to choose the opportunities that best fit your needs. Whether you are seeking the variety and freedom of temporary work, or new challenges in a full-time position, we can help you find the job that best matches your skills, experience, and interests.  View more open positions at
ExecuTeam is an affiliate of The Reserves Network, a family-owned and veteran-founded company. Since 1987, we have been a trusted partner to employers and job seekers in a variety of industries and positions.   As an equal opportunity employer, we value our employees and foster an environment of respect, integrity, and trust in every aspect of employment. However you identify and whatever your background, we encourage you to apply today. 

Meet Your Recruiter

Valerie Ewing, CSP
Division Director

A staffing professional with over 30 years of experience, Valerie joined ExecuTeam in 2022 as the division director of the Chicago branch. Her career started as a temporary associate for a global recruitment agency in Scotland. In the early 2000s, Valarie and her family made a big decision to move across the world to the USA. Her many years of experience in industrial and professional staffing have led her to where she is today. Social, considerate, and generous, Valerie is ready to step back into a leadership role to grow the Chicago branch and help great companies build their teams with top talent.   

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