Bilingual Intake Clerk

Houston, TX 77093

Posted: 01/12/2021 Industry: Customer Service Job Number: BIC7709301 Pay Rate: $15.00 an hour

Job Description

A Bilingual Intake Clerk is needed for a public sector organization located in North Houston.  This role will provide clear and concise directions to clients who contact the office either by telephone or in-person. 

 

Responsibilities 

  • Assign referrals to case managers 

  • Receive visitors and/or guests to the office 

  • Assembles any written information given by the clients for use by the Eligibility Specialists 

  • Provides information and referrals to clients 

  • Enters information regarding client information into the computer 

  • Handles telephone calls 

  • Contacts utility companies as to the status of the bills presented by clients seeking assistance 

  • Compiling statistics utilizing basic computer skills 

  • Light typing 

 

 

Qualifications 

To be considered for the Bilingual Intake Clerk position, you will need the following: 

  • 2+ years’ customer service experience 

  • High School Diploma or G.E, D. is required 

  • Bilingual in English/Spanish 

  • Ability to type 35 words per minute 

  • Ability to handle multiple job duties 

  • Must possess basic computer skills and have familiarity with filing systems 

  • Pleasant telephone voice and good communication skills; both verbal and written 

 

Please read the qualifications for this position carefully. The successful applicant will have to get up to speed quickly after hired and therefore, the client will only consider those who meet all the criteria listed above.  

 

Company culture & perks 

  • Company focused on public service and community development  

  • Live close to home and work within your community!  

  • Stable company with a foundation dating back to the early 1980s  

  • Endured challenging economic cycles and have shown to be stable and secure  

  • When you work as a contract employee through ExecuTeam Staffing, you are eligible to enroll in medical, dental and vision insurance, as well as 401K, direct deposit, and our referral bonus program! 

 

Put your excellent customer service skills to work.  Apply today! 

Meet Your Recruiter

Shannon Coleman, CPC
Staffing Consultant

Shannon has lived in Houston for almost twenty years and considers the big city her home. Growing up in Beaumont, Shannon graduated from Lamar University with a degree in Business Administration. After successful careers with Ford Motor Credit and the Houston Chronicle, Shannon joined ExecuTeam in 2015 and her CPC (Certified Personnel Consultant) Certification shortly thereafter. Shannon is excited by the challenge of recruiting for a variety of positions and looks forward in assisting with your career search!
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