Bilingual Call Center Agent

Houston, TX 77027

Posted: 11/20/2020 Industry: Customer Service Job Number: SW402598105 Pay Rate: $12.20 an hour

Job Description

Bilingual Call Center Agent needed immediately for a client in the Social Services industry.  Located near the Galleria area, company has multiple positions available.

Call Center Agent will answer incoming calls to the call center and handle request from the public in terms of new or rescheduled appointments, complaints or other general information questions.  Will utilize a centralized database to maintaining appointment scheduling calendar.

Duties include:

  • Answering incoming calls
  • Maintain telephone etiquette and excellent customer service
  • Schedule appointments in the database system following standard operating procedures

Job Requirements

Requires:

  • Bilingual Spanish skills
  • Call Center experience highly preferred
  • Hours Monday thru Friday 8am to 5pm
  • THIS IS NOT A REMOTE POSITION

Candidates must be able to pass a pre-employment background check and drug screen.  Position will start immediately upon successful completion of an in-person interview with our client.

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